# JetRails Managed Hosting

## About

JetRails provides fully-managed eCommerce hosting with 99.99% uptime and top-tier security and support for Magento, Shopware and more.

- Verified: Yes

## Services

### Managed Cloud Hosting
- [Managed eCommerce Hosting](https://bilarna.com/services/managed-cloud-hosting/managed-ecommerce-hosting)

## Frequently Asked Questions

**Q: What is fully managed eCommerce hosting?**
A: Fully managed eCommerce hosting is a comprehensive service where a specialized provider handles all technical aspects of running an online store's infrastructure, including server management, security, performance optimization, updates, and 24/7 support. This model is designed specifically for platforms like Magento and Shopware, ensuring high availability with uptime guarantees such as 99.99%. The provider manages critical tasks like server provisioning, software patching, security monitoring with firewalls and malware scanning, automated backups, and performance tuning for traffic spikes. This allows online retailers to focus entirely on their business operations, marketing, and sales, rather than on complex server administration, while benefiting from enterprise-grade infrastructure and expert support.

**Q: What are the key benefits of using a fully managed eCommerce hosting provider?**
A: The key benefits of using a fully managed eCommerce hosting provider include guaranteed high performance, enhanced security, expert technical support, and significant time savings for the business owner. A primary advantage is the provider's Service Level Agreement (SLA) ensuring high uptime, often 99.99%, which is critical for revenue generation. Security is comprehensively handled with proactive monitoring, Web Application Firewalls (WAF), DDoS protection, and regular malware scanning. Businesses gain access to a dedicated team of experts specializing in platforms like Magento, who perform optimizations, handle emergencies, and manage complex updates like the Magento Composer Repository sunset. This eliminates the need for in-house server expertise, reduces operational risk, and allows teams to focus on core business growth instead of infrastructure maintenance.

**Q: How do I choose a fully managed eCommerce hosting provider?**
A: To choose a fully managed eCommerce hosting provider, first verify their specific expertise and proven track record with your eCommerce platform, such as Magento or Shopware. A critical factor is their Service Level Agreement (SLA), specifically the guaranteed uptime, which should be at least 99.95% for business-critical operations. Evaluate their security framework, which must include proactive monitoring, firewalls, DDoS mitigation, and regular security patching. Assess the scope and responsiveness of their technical support, ensuring it is available 24/7 with direct access to platform experts, not just generic system administrators. Finally, review their value-added services like automated backups, performance optimization for traffic spikes, and their proactive approach to platform changes, such as managing the sunset of dependencies like the Magento Composer Repository.

## Links

- Profile: https://bilarna.com/provider/jetrails
- Structured data: https://bilarna.com/provider/jetrails/agent.json
- API schema: https://bilarna.com/provider/jetrails/openapi.yaml