AI Phone Agent for Restaurants Certus AI 247 Orders: Geverifieerde review & AI Trust-profiel

“An absolutely brilliant solution. Very clear, and concise when ordering. I also like the idea now that with orders so competitive, you just cannot miss one as a result which means more business for the restaurent. Really great concept and product absolutely going to be vital for every outlet's arsenal of key toolsJames Young”

“Verified reviews from restaurants using Certus in real service conditions.”

“An absolutely brilliant solution. Very clear, and concise when ordering. I also like the idea now that with orders so competitive, you just cannot miss one as a result which means more business for the restaurent. Really great concept and product absolutely going to be vital for every outlet's arsenal of key tools”

“The company is extremely friendly. The system is extremely easy to use both with owners and customers. Response rates are exceptionally fast, to alter, fix, or to add /subtract details, really anything at all. You can be sure problems are taken care of properly. As an owner of two restaurants, I highly recommend this company to service your customers phone calls.”

“I have used this company for about two months now and the results have been great from my experience. The customer service and support has been 10 out of 10 for me.”

“I've been using this AI system for the past 4 weeks at my pizza takeaway and delivery restaurant. Our customer base is mostly older and they prefer to call in their orders rather than using online options. Previously, our college staff sometimes missed calls when busy with in-person customers, but now the system handles the calls and inputs orders directly into our POS and printer. We did face a delay at the start due to our older printer not being compatible, but the company resolved this by providing a new printer at no extra cost. Isaac and the rest of the team are great. Love this system!”

“Very happy with Gurveer and everyone at Certus AI. We do reservations, takeout and delivery so I will say that I was very concerned as to how the AI would handle all those scenarios, but at this point I can confidently say it does it better than my staff ever could. The team is professional, seem to be working 24/7 and have not dropped in the quality of their support once they got me up and running.”

“Great customer service, especially working with Isaac and Gurveer. The start was a bit of a process, but they worked out all the issues we had and and now that we've worked out the major issues, they are quick in following up with any new issues we come across, which have been minimal. The program is very helpful with our restaurant and event venue where we handle tons of calls each day. The dashboard is pretty straight-forward and easy to use. I recommend giving Certus AI a try if you'd like to streamline your answering process.”

“We rely a lot on phone orders for takeout, and with just one girl handling both calls and in-person customers, things used to get pretty hectic. I kept hearing from customers that our staff rushed them on the phone or even came off as rude. Since we got Certus AI, those issues have pretty much vanished, and our team can now focus on giving our in-house guests the attention they deserve. Thank you Isaac and the rest of the team”

“I've had a fantastic experience with Certus ai. In the beginning, their team did have some trouble getting the AI to learn and understand my menu, since it has over 120 items, with lots of customisations for customers to make. But after they figured that out I've got nothing but good things to say. The AI makes me thousands of dollars a month from upselling and is saving my front of house dozens of hours that they would spend taking repetitive calls.”

“Running an American diner means I do a bit of everything—managing, hosting, and taking most of the calls. I was getting 30–40 calls a day (even more on Saturdays), and it was just too much. I first tried an IVR system, but my customers weren’t having it, and then I gave PopMenu a shot. Unfortunately, it didn’t offer the customization I needed or work with our reservation system. Then Certus AI stepped in and nailed it. After a few initial hiccups, the system’s been running smoothly for the last 2 months. They even added a new feature for free. I honestly can’t imagine running the diner without it now.”